< FAQs – The Silver Brand
Left Continue shopping
Your Order

You have no items in your cart



Do you ship overseas?

Yes, we ship all over the world. Standard shipping costs are free. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

Once you complete payment for your order, we generally start processing your order within 24 hours. We offer two shipping methods for all items, Standard and Express, so depending on your location, different delivery times can be expected. For more information, please check our Delivery & Shipping page.

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

For more information please check our Return & Exchange Policy

How do I change the currency?

What is cubic zirconia?

Cubic Zirconia (CZ) is the ultimate diamond alternative with many of the same qualities. CZ mimics a diamond however is beautiful in its own right, producing more flashes of color & shine (known as fire) than a diamond.

CZ is in fact heavier than a diamond of the same size and due to its incredible visual similarities is often misrepresented as a pure diamond.

How sparkly is your crystal/cubic zirconia jewelry

We use AAA cubic zirconia which is great for fashion jewelry and have a lot of luster and shine. 

Does it cubic zirconia shine in the dark?

No, there needs to be a light source for CZ to shine, just like real diamonds need a light source for it to shine. Depending on the cut, they will shine in low light (such as the brilliant round cut).

Tip: When you receive your jewelry, turn on your lights, go outside if it is bright or shine your phone torch on it to see how amazingly sparkly they are! 

Do you have any retail locations?